In 2020, global consumers shifted digitally at an unprecedented rate. Enterprises have been struggling ever since to build and grow their localization programs to support a truly Global Customer Experience.

In the State of Localization 2021 Report, you will learn about the latest trends shaping how companies think about the Global Customer Experience from survey data gathered from over 900 professionals involved in localization. The report examines organizational ownership, differing strategies, common pain points, and the biggest trends in localization.

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In this report, you will learn about:

  • listpoint The business impacts of localization
  • listpoint Benchmark data on organizational strategies
  • listpoint    2021 priorities and future projections